Due to ongoing concerns about the COVID-19 (coronavirus) pandemic, the City temporarily closed its 3 Neighborhood Resource Centers (Atwater, Colvin, and Evergreen). The centers are scheduled for a phased reopening starting on Monday, June 1. Services and access to the centers will be limited through June 30 at a minimum.
The following guidelines have been implemented to ensure public and staff safety:
- Building doors will remain locked at all times. Customers should call the center for assistance/instructions and to schedule computer use. Hours of operation will be Monday-Friday 9 a.m.-5 p.m., closed daily noon-1 p.m.
- All individuals entering a center (both staff and customers) are required to wear a face mask or covering. Homemade coverings are acceptable.
- To ensure a 6-foot distance is maintained between individuals, NRCs are limited to 4 members of the public (3 computer users and 1 additional patron) in the building at any given time. Floor markers indicate proper social distancing.
- Patrons are discouraged from bringing children but will be allowed to do so on a case by case basis. Children will count toward the total number of non-staff individuals (4) allowed in the center.
- Anyone displaying symptoms of illness may be prohibited from entering or asked to leave the building.
- There are no public restrooms or drinking fountain.
- Frequently touched items are cleaned and disinfected in compliance with EPA guidelines. Computer stations, the public phone, and hot spots are disinfected between each use. Hand sanitizer is readily available.
The following services/programs are impacted:
- Copying, Faxing, Notary, and Resource Services: Staff will collect documents for faxing, copying, and notarizing and/or provide resources and applications at the door. Customers will be required to wait outside.
- Public Computers: There will only be 3 computers available for use to comply with social distancing guidelines. Residents are advised to call ahead to schedule a time for use. Computer use will be limited to 1 hour for essential needs (job searches, education/school, applying for benefits/services, banking and paying bills, filing taxes, etc.). Recreational computer use (social media, YouTube, games, etc.) is prohibited. Computer stations will be thoroughly cleaned and disinfected between each use.
- Hot Spots: Hot spot rentals will continue with few modifications. Returned hot spots will be collected at the door and customers checking out a hot spot will be asked to wait outside. Staff will disinfect all returned hot spot devices and equipment.
- DCF Services: Until further notice, DCF workers will not be meeting with clients at the NRCs. For immediate service, clients should call the DCF main line at (316) 337-7000, drop off forms at the DCF main office at 2601 S. Oliver, or visit the DCF website at dcf.ks.gov to apply for programs. Future on site DCF services will be by appointment only.
- Park & Recreation Programs: Refer to the City's Park & Recreation web page for the most up-to-date information on summer and in-service camps, recreation centers, and before and after school programming.
- Workshops, Events, and Special Programming: The TRIO-EOC workshops are indefinitely suspended. All tax appointments have been canceled for the year. The NRCs will be hosting the Filling the Gap free lunch program for youth this summer. Accommodations for future programs will be addressed at a later date.
These guidelines were established to best protect our residents and employees’ health and safety. We hope that as our community’s response to COVID-19 develops, some of these guidelines can be relaxed as we ease into a new normal. The City will assess further loosening restrictions and limitations as early as July 1. It is not our intention to unnecessarily burden customers. If a resident feels as though any of these guidelines hinders their ability to access services, they are encouraged to call us to discuss their concerns. More information about each center can be found below:
2755 E. 19th St. N.
2820 S. Roosevelt
2700 N. Woodland